HR Services
We work with clients either on an ad-hoc or retained basis.
How we work with you:
- On-site support – There are times where every business needs some additional onsite support to assist either with elements of day to day administration or processing, or where additional expertise is required to complete a specific task. This may involve you outsourcing some or all elements of operational HR or the administrative tasks associated with HR.
- Off-site support – You may also need the services of an external company to either provide additional support or to deal with a complex and confidential issue or project.
- Projects – Utilising the expertise of our in house team and associates, we are available to complete either one off projects at short notice or more regular planned projects throughout the year
Retained HR
Our retained services cover all areas of HR business practice and can be tailored to match the specific requirements of your business. This may include providing support over the telephone and by e-mail to regularly planned on-site visits, at intervals to suit your business, right through to the full outsourcing of an HR function. Our retained services:
- Offer increased value for money
- Are proactive and pragmatic to operational and strategic issues
- Provide a framework to manage risk effectively and with confidence
- Continually strives to increase the skills sets of line managers
- Provide independent advice
- Where appropriate, offer Director level HR expertise and solutions to change, restructures, expansion or reduction plans
HR Operations
Utilising our expert team, we can take away the headache of managing your administration. Our services can include:
- Managing your employee database
- Ensuring your policies and procedures are up-to-date and effective
- Developing and maintaining your staff handbook
- Managing your employee communications
- Making sure that your contracts of employment meet the legislative requirements
- Bespoke set of standard employment letters to enable you to manage day to day situations
- Conducting exit interviews and providing impartial feedback
- Monthly management reports
Employee Relations
It is imperative that your Employee Relations Strategy manages business risk: including non-compliance and of failing to deliver maximum business performance through your workforce.
On occasions every organisation needs to deal with situations involving conflict. The legal framework can be complex but we can take the heat out of situations by dealing with them on your behalf or by providing support to you. This may include disciplinary or grievance situations; managing maternity leave, paternity leave, parental leave, adoption leave, requests for flexible working or absence concerns, equal pay claims, harassment or bullying claims.
Recruitment & Retention
We can:
- formulate and introduce robust recruitment and selection processes to suit the needs of your business
- manage your recruitment campaigns across all sectors to ensure that you recruit the right staff
- design and deliver recruitment processes, tailored for your business and based on your ideal behaviours and competencies
- introduce a full spectrum of recruitment related Management Information to assist you in evaluating the success of your strategy
- Set up managed preferred supplier relationships with recruitment agencies
- Provide psychometric tests, personality profiling, running assessment centres
We also have experience in recruiting staff for regulated industries and can offer employment screening checks including ID Checks, CRB and credit checks, confirmation of educational qualifications, Company Directorships and employment history
In turn, a high turnover can have a negative impact on a business. Working with you, we will use a range of tools to:
- assess your current turnover levels
- count the cost of attrition
- measure against industry averages
Once we have this information, we will begin to uncover the reasons why turnover may be high and introduce an improvement plan, using a wide range of initiatives to address the problem.
We can also undertake perception surveys either using the general public, or via candidates to provide meaningful feedback.
We also work with HireScores.com, an online 360º feedback tool. unique online recruitment agency directory and recruitment information site which allows job seekers and employers to rate their experience with recruitment agencies. This allows employers to gain a unique insight into the true candidate experience of being recruited via their recruitment partners. It also allows HR functions to seek feedback on their own performance from line managers and job seekers.